---
title: Find your MAC address
description: Are you having a tough time connecting your Sound Capsule to a restricted Wi-Fi network? Some restricted networks may allow for you to access the network by adding your Sound Capsule's MAC address to
---

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# Find your MAC address

**Are you having a tough time connecting your Sound Capsule to a restricted Wi-Fi network? Some restricted networks may allow for you to access the network by adding your Sound Capsule's MAC address to a list of approved addresses. This article guides you in how to find your Sound Capsule's MAC address.**

#### How does it work?

The MAC address helps identify and distinguish one device from another on a network. It is used by routers and switches to direct data to the correct device within a local network. Unlike IP addresses, which can change or be assigned dynamically, the MAC address remains constant and is associated with the hardware of the device.

#### Find your Sound Capsule's MAC-address:

### Step 1:

- Wake up your Sound Capsule by removing the lid.

### Step 2:

- Open up the Studio App on your mobile phone.

### Step 3:

- Select your Sound Capsule.

![Companion\_Select\_SC](https://support.nomono.co/hs-fs/hubfs/Companion_Select_SC.png?width=310&height=491&name=Companion_Select_SC.png)

### Step 4:

- Tap the settings icon.

![Companion\_SC\_Settings\_Select](https://support.nomono.co/hs-fs/hubfs/Companion_SC_Settings_Select.png?width=310&height=494&name=Companion_SC_Settings_Select.png)

### Step 5:

- Select "About".

![Companion\_About](https://support.nomono.co/hs-fs/hubfs/Companion_About.png?width=310&height=493&name=Companion_About.png)

### Step 8:

Locate the text "Wi-Fi MAC" and note the address to the right. This is the MAC Address that belongs to your Sound Capsule, and it can be used to connect to a restricted network.

![Companion\_MAC](https://support.nomono.co/hs-fs/hubfs/Companion_MAC.png?width=310&height=494&name=Companion_MAC.png)

If you can't find the MAC Address of your Sound Capsule on this page, make sure you're running the latest software version of your Sound Capsule.

→ [Refer to this guide for step-by-step instructions on updating your Sound Capsule.](https://support.nomono.co/whats-new-on-the-sound-capsule?hsLang=en)

 

 

#### **Need assistance?**

If you have any queries, suggestions, or require assistance, our customer support team is always ready to help. [Feel free to reach out to us here](https://support.nomono.co/kb-tickets/new?hsLang=en). We are committed to ensuring you have the best experience with Nomono.

 

 

 

 

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