Orders
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      1. Knowledge Base
      2. Orders, shipping and returns
      3. Orders

      I have not received an order confirmation, what do I do?

      Check the following:

      • Spam Folder: Look in your spam or other inbox folders.
      • Email Address: Verify the email you used for the order. If it’s incorrect, contact our customer support team.
      Payment Issues: Confirm with your bank if the payment was processed. If not, try placing the order again. If the payment went through and you still don’t have a confirmation, contact our customer support team.