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      Guide: How to update your devices

      Make sure you always have the latest updates from Nomono! We regularly release updates for all our products and services.

       

      Why should I upgrade?

      Our updates may include a variety of improvements, from bug fixes and performance enhancements to exciting new features. We always recommend updating when a new one is available to ensure you get the best experience and performance.

      In this article, we'll guide you through the update process for:

      1. Nomono Sound Capsule
      2. Nomono Companion App
      3. Our Nomono Cloud Services

      Let's start with the Sound Capsule!

       

      How do I know if there's an update available?

      Step 1:

      Start by checking the most recently released software version.

      We maintain a dedicated updates overview page where we always provide information about the latest software version released. You can access this page by clicking here.

      Step 2:

      Next, find out what software version your Sound Capsule is currently running on.

      We've created a page that guides you on how to check the current software version of your Sound Capsule. You can access this page by clicking here.

      Step 3:

      Now, compare the software version name from step 2 to the one in step 1.

      • If they match, that's great news – your Sound Capsule is already up to date!
      • If they don't match, there's an update waiting for you. Please continue reading to learn how to update your Sound Capsule.

       

      Updating your Sound Capsule:

      When we ship your Sound Capsule, it most likely contained an older firmware version installed by our manufacturer.

      To ensure you have the latest and greatest software update, please update your Sound Capsule by following the guide below.

      Step 1:

      • Wake up your Sound Capsule by removing the lid.

      7f7d5fcf3b2aa38cdaf6294293da4f56f562bc30-750x750.png

      Step 2:

      Depending on multitude of factors (for example if your Space Recorder currently is connected to Wi-Fi or not), a prompt for an update may or may show on its screen.

      Update screen and initiation:

      1. Update version and information
      2. Click the middle button to update.

      2edf241468f7439ec0ebdecf61cdb8ae9cd59415-958x750.png

      Don't see any update?

      If no prompt for updating your Sound Capsule is shown, this does not mean there's not an update available. An update doesn't show up until it's downloaded and ready to install on your device.

      Please wait a few minutes as the update may take a few minutes to download depending on your network speed. If the update has not appeared after a few minutes, please proceed to step 3.

      Step 3:

      • Open the Companion App on your mobile phone.

      Step 4:

      • Select your Sound Capsule.

      69773b2732df0be3aa7b6df7216dfa1a464ad350-703x750.png

      Step 5:

      • Tap the settings icon.

      06b8a4bbbb150465830bbb0d8bad15e91abdd441-730x750.png

      Step 6:

      In the settings page, ensure your Sound Capsule is connected to Wi-Fi. You will not be able to update without Wi-Fi.

      Step 7:

      When connected to Wi-Fi, an update may appear in the settings page.

      Don't see any update?

      If no prompt for updating your Sound Capsule is shown, please proceed to step 8.

      Do you see an update?

      Great, let's update it.

      1. This is how the update notification would look like.
      2. Click the middle button to update.

      22da524e4d5233e73eb5372a370d37cd3f7b9d5f-703x750.png

      Now, your Sound Capsule is up to date and ready for action! There's no need to continue to step 8.

      However, if the update did not appear and you haven't updated your Sound Capsule, please proceed to step 8.

      Step 8:

      If you still have not been successful in updating your Sound Capsule, we recommend performing a Hard Reset and try once more. Please check out this article on how to perform a Hard Reset.

      Updating your Companion App:

      Updating the Companion App is similar to updating any other app on your mobile phone. Typically, updates are installed automatically if certain conditions are met. These conditions may vary based on your mobile phone's settings, but the most common ones include:

      • The device is connected to a Wi-Fi network.
      • The device is charging.
      • The device is idle (not actively used).
      • The Companion App is not running in the foreground.

      Updating your Nomono Cloud account:

      You don't need to worry about updating Nomono Cloud. All updates are managed by our Nomono team, so you can simply enjoy your cloud services without thinking about updates.