Setting up your Sound Capsule

Setting up your Sound Capsule: A step-by-step guide

Congratulations on your new Sound Capsule purchase!

While this guide is here to help, your Sound Capsule and its Companion App have been designed to guide you seamlessly through the entire setup. This guide however, is a handy reference for those who appreciate a bird's eye view of the entire process.

Step 1:

Unveiling Your Sound Capsule.

• Place your Sound Capsule on a steady surface.
• Press down the two handles from the top. This action releases the locking mechanism.
• Lift the lid off.

• Once the lid is off your Sound Capsule should come to life.

Do you struggle to charge the Sound Capsule?
If your new Sound Capsule does not appear to be powering on as it should, please head over to our charging guide or video demonstration for further tips and tricks on charging. 

How to I turn it off again later?

There is no on/off buttons on your Sound Capsule.

• Simply lifting the lid off will wake it up.
• Put the lid back on, and the Sound Capsule will switch to a power-saving sleep mode.

Step 2:

Download the Companion app.

Your Sound Capsule's display will read: "Ready to connect", asking you to download and install the Companion App on your mobile phone.

Download the Companion App here:

• Apple users → Find the Companion App in the App Store here.
• Android users → Find the Companion App in Google Play here.

You may also search for the app yourself. Just enter the App Store or Google Play and search for "Nomono Companion".

Step 3:

Setting up your Nomono Cloud account.

• Open up the Companion App on your mobile.

New Nomono Cloud users can either:

• Sign up using the Companion app (as shown below), or:
• Sign up using your email address or Apple/Google account at cloud.nomono.co.

Existing Nomono Cloud users:

• If you previously have signed up for a Cloud account, or if you already own one or more Sound Capsules, Log in using the same method as your initial registration.

Step 4:

Account verification.

• After signing up or logging in, you should see the following message, asking you to confirm your email address:

• Check your email for a message from support@nomono.co.
• Click "Get started"

Go back to the Companion App on your mobile phone.

1. If you've verified your email → tap "I've verified my account".
2. If you haven't received any verification email from us, tap "Resend email".

Step 5:

Name your device and workspace.

• Your Cloud account has now been set up and you are now asked to enter your full name. Enter your name and press "Continue".
• Enter a name for your Workspace and press "Continue".

Step 6:

Your Cloud account has now been set up and a welcoming introduction appears in the app. Press "Continue" to flick through the slides or press "Skip" to skip the introduction.

Step 7:

If Bluetooth is switched on, on your device, you can skip to Step 8.

However, if Bluetooth is switched off on your device, or permissions have not been set to allow Companion to access your devices Bluetooth, a message informing you of this will appear. Head over to your devices settings and grant Companion access to Bluetooth or ensure that Bluetooth is enabled to continue the setup process.

Android: For Android users, a bluetooth-enable pop-up message will appear. 

Step 8:

Select and name your Sound Capsule

• Select your new Sound Capsule from the list of devices now shown on screen. There may be one or more devices shown depending on how many Sound Capsules are nearby.
• Enter a name for your Sound Capsule and press "Continue".

Step 9:

Wi-Fi connectivity.

• Connect your Sound Capsule to your Wi-Fi network.

(we have blurred out the network names in the image below)

Step 10:

Connect your Sound Capsule and Nomono Cloud account.

• Tap "Continue to verification".

1. Ensure the verification codes in your Companion App and on your Sound Capsule match.
2. If they do, tap "Confirm" in the app.

• To continue, tap "Cancel" to close the setup screen.

You're all set and the setup is now complete! Feel free to start recording with your new Sound Capsule. Welcome aboard and happy recording!

Troubleshooting:

Ensure that all parts of the kit are sufficiently charged before use

• The battery level of all parts of the kit is shown in the column on the right. Ensure that all have approximately 40% charge before use. This is especially important prior to updates. 

The Sound Capsule won't charge

• Try a different charger - you may have a better suited charger lying around. 
• Try to charge the Space Recorder and the rest of the kit separately
• Watch this video demonstration for more tips and tricks. 

Software update freezes 

• Try to charge the kit for a few hours. 
• Perform a Hard Reset if the update does not resume automatically, 

All four Stellar Mic's activate during recording

If you notice that all four Stellar Mic's activate during a recording, regardless of how many Mic's you intend to use, do the following: 

• Check that the Charging Case has a charge:
  • The Charging case's battery indicator should be green or white on the Space Recorder display (as seen in the photo above). 
  • The charging case LED should not blink orange or red, but be off. See this article for a detailed description of the LED behavior. 
• Undock and dock the Stellar Mic's a few times to check that they change position on the Space Recorder display. See the photo below:
  
  

Understanding the Space Recorder display:

1. Undocked Stellar Mic's will be placed above the Charging Case in the list and will have a grey background as well as a wireless signal-strength icon next to the battery level.
2. When the Space Recorder is not in the Charging Case, or whenever the Charging Case has ran out of battery completely, there will be no battery information shown on the Space Recorder display.
3. Docked Stellar Mics will be at the bottom of the list, beneath the Charging Case, and will be shown as either charging or fully charged. There will be no wireless signal-strength icon shown on docked Stellar Mic's.